9 hours ago
Responsibilities
- Hire, coach, and manage SMB and Mid-Market Solutions Engineers.
- Set standards for technical evaluations, customer onboarding, and collaboration with Account Executives.
- Partner with AE Managers on pipeline ownership, deal strategy, and executive sponsorship for large deals.
- Own and scale onboarding frameworks as the organization and market focus grow.
- Build enablement programs, demo environments, proof-of-concept and onboarding frameworks, playbooks, training materials, and AI tooling.
- Represent customer and prospect feedback cross-functionally with Product and Engineering.
Requirements
- 4–5 years of experience as an individual-contributor Solutions Engineer, Sales Engineer, or Solutions Consultant at a B2B SaaS company, ideally spanning pre-sales and post-sale onboarding.
- At least 2 years of direct people-management experience with Solutions or Sales Engineers.
- Experience building processes and enablement for a growing team and adapting to evolving products and go-to-market motions.
- Strong technical and data fluency in no-code and low-code SaaS ecosystems, including data model design, APIs, and integrations.
- Strong interest in technology, building, learning, AI, and applying tools to improve team and customer outcomes.
- Clear experience working cross-functionally on strategic projects.
- Comfort operating in both pre-sales and post-sale, customer-success-adjacent environments.
- Experience with CRM or broader go-to-market tooling is preferred.
Categories
Solutions Engineering
About Attio
Attio builds a customizable CRM platform for go-to-market teams, combining customer data, automation, and collaboration in a SaaS product. Companies use it to model pipelines, centralize interactions, and trigger workflows across sales and success tools. Privately held and founded in 2019, Attio is headquartered in London and backed by investors including GV, Redpoint, and Balderton.