2 days ago
Berlin, GermanyMid Level
Responsibilities
- Support and correctly configure Doctolib solutions connected to Germany’s telematics infrastructure.
- Troubleshoot interoperability issues involving connectors and APIs in collaboration with IT service partners.
- Analyze technical challenges independently and document them in Jira.
- Collaborate with development teams to resolve defects sustainably.
- Use AI tools to accelerate troubleshooting and build technical knowledge.
- Share technical knowledge with internal teams and explain technical issues to both developers and healthcare practice managers.
Requirements
- Practical experience with API integration and technical troubleshooting.
- Knowledge of complex IT infrastructures, networks, and security-critical systems.
- Ability to explain technical topics clearly to both technical and non-technical audiences.
- Fluent German at C1 level and solid English at B2 level.
- Knowledge of Germany’s telematics infrastructure, Gematik standards, or healthcare IT systems is advantageous.
- Experience with KIM+, eAU, or E-Rezept workflows is advantageous.
- Experience with Kibana, Datadog, or Elasticsearch is advantageous.
- A degree in computer science, medical informatics, or comparable professional experience is welcome but not required.
Benefits
- Permanent, full-time position in Berlin with hybrid work and two home-office days per week.
- Immediate start date.
- Doctolib-sponsored Deutschlandticket for office or hybrid employees.
- Company health insurance with additional benefits.
- 28 vacation days plus one additional day per full employment calendar year, up to 30 days.
- Up to 10 days of work from abroad per year.
- Company pension plan with a 40% employer contribution, or 15% during the probationary period.
- Participation in DoctoGrowth, Doctolib’s long-term employee participation program.
- Parent Care program including one additional month of parental leave.
- Free mental health and coaching sessions.
- Healthy snacks, regular breakfast buffet, and meal vouchers.
- Subsidized sports offering through Urban Sports Club.
- Additional flexible working hours, medical leave, and psychological support for caregivers and employees with disabilities.
Tech Stack
DatadogElasticsearchKibana
Categories
Solutions Engineering
About Doctolib
Doctolib builds a digital healthcare platform for patients and medical professionals, combining online appointment booking, teleconsultations, and practice-management software. It monetizes via SaaS subscriptions to healthcare providers, while access for patients is free. Founded in 2013 and headquartered in Levallois‑Perret, the privately held company operates across France, Germany, Italy, and the Netherlands and is certified as a B Corp.