3 months ago
London, United KingdomSenior
Responsibilities
- Lead end-to-end architecture and technical design for the global Microsoft Dynamics 365 CRM platform.
- Define technical standards, design patterns, specifications, customisations, configurations, extensions, and integrations.
- Translate complex business requirements into scalable, secure, high-performing, and maintainable Dynamics solutions.
- Establish integration patterns across finance, marketing, identity, and analytics systems.
- Oversee data migration from multiple legacy CRM platforms, ensuring integrity, consistency, and quality.
- Provide technical leadership to development teams, system integrators, and external partners.
- Evaluate and recommend Dynamics 365 capabilities, add-ons, and Azure services.
- Identify and mitigate technical risks, dependencies, and architectural constraints.
- Present and defend architectural decisions in Design Authority and Programme Board discussions.
- Support release planning and market onboarding by ensuring technical readiness, stability, and resilience.
Requirements
- Proven experience as a Solution Architect delivering large-scale, global CRM transformation programmes.
- Deep expertise designing and implementing Microsoft Dynamics 365 solutions; Sales, Service, and Marketing modules are preferred.
- Strong understanding of cloud architecture patterns, design principles, and enterprise application best practices.
- Hands-on experience with Azure services such as Functions, Logic Apps, and Data Factory.
- Solid knowledge of data modelling, migration strategies, and CRM data governance.
- Ability to turn complex business requirements into clear, structured, technically sound architectural designs.
- Excellent communication and stakeholder management skills, including explaining complex technical concepts to senior non-technical audiences.
- Experience collaborating with system integrators, development teams, business analysts, and functional leads in global, federated environments.
- Pragmatic, outcome-focused approach with emphasis on sustainability, long-term value, and technical excellence.
- Ability to make informed technical trade-offs and articulate their business impact.
Benefits
- Opportunity to work on global enterprise technology transformation projects at significant scale.
- Collaborative culture focused on creativity, inclusion, continuous learning, and professional growth.
- Challenging and stimulating work with creative problem-solving opportunities.
- Hybrid work arrangement, with teams generally working in the office around four days per week.
- Equal opportunity workplace with accommodations or flexibility available for discussion.
Tech Stack
Categories
Solutions Engineering
