3 months ago
Pittsburgh, PA, USAStaff+
Responsibilities
- Architect and evolve GenAI solutions focused on RAG, agentic workflows, and AI-driven automation.
- Lead technical design decisions and define scalable, resilient, secure, and reusable enterprise architectures.
- Own the full software lifecycle from design and development through deployment and production support.
- Build and optimize AI-driven automation workflows and document processing pipelines.
- Establish engineering practices for code quality, testing, observability, security, and AI systems at scale.
- Identify and mitigate technical debt, technical risks, and performance bottlenecks.
- Partner with product, architecture, business, risk, and security teams to translate business needs into technical solutions.
- Present architecture strategies and trade-offs to senior leadership and executives.
- Mentor engineers across teams and promote engineering excellence.
- Lead complex problem solving, workflow automation optimization, and technical troubleshooting across multiple product lines.
Requirements
- Bachelor's degree required.
- Typically 8+ years of relevant industry experience.
- Hands-on experience with LLMs, RAG architecture, and agentic systems.
- Experience building AI-driven enterprise automation solutions.
- Experience with OCR, NLP, Intelligent Document Processing, and document-centric workflow automation.
- Experience with conversational AI platforms such as Kore.ai or similar.
- Strong software architecture, application development, technical troubleshooting, and software lifecycle knowledge.
- Comparable combinations of education, job-specific certifications, and experience may be considered in lieu of a degree.
- Higher education such as a master's degree or PhD and relevant certifications are desirable.
Benefits
- Full-time eligible employees may receive medical, prescription drug, dental, vision, life insurance, disability, 401(k) matching, pension, and stock purchase benefits.
- Benefits may include dependent care reimbursement, backup child and elder care, adoption, surrogacy, doula reimbursement, educational assistance, and wellness programs with financial incentives.
- Paid time off may include parental leave, up to 11 paid holidays, 9 occasional absence days, and 15 to 25 vacation days depending on career level and eligibility.
- The role is based in Pittsburgh, PA or Dallas, TX and is in-office.
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