Base Salary
$165k - $220k/yr
Responsibilities
- Work directly with utilities and government agencies to integrate Promise’s payment and relief products into existing systems
- Investigate customer environments and develop creative technical solutions for complex integration challenges
- Improve and build Promise product functionality based on deployment experience
- Travel occasionally to customer sites to support deployments and strengthen partnerships
Requirements
- 4+ years of experience building and deploying production software
- Experience in a customer-facing technical role balancing empathy with technical rigor
- Familiarity with JavaScript, TypeScript, ETL tools, SQL, and React, with willingness to learn
- Ability to adapt quickly, investigate problems independently, and document solutions
- Ability to collaborate across engineering, design, product, delivery, and sales
- Candidates must reside in the United States and be US persons, including US citizens and permanent residents
Benefits
- 100% paid health coverage
- Generous paid time off and sick leave
- Lunch, snacks, and coffee provided
- Company retreats
- Opportunities to travel and see the impact of the work
- Hybrid work with in-office or on-site presence at least four days per week
Tech Stack
Categories
About Promise
Promise provides a modern payment platform built for government. We transformed the inconvenient and time-consuming process of paying down government debt into something that any resident can use. Promise is easy to use on mobile devices, offering all payment methods, in the languages residents speak, and broken down into easier payment plans. We have a team working 24/7 to talk to residents and help them make their payments. This means residents pay off debt faster, the government gets more revenue, and the government works better for everyone. Promise is a financial services technology company. We build payment processing tools and services for government. Our team consists of technology and government experts from companies like Palantir, Stripe, and Google, and has raised over $50M from investors like Kapor Capital, XYZ Ventures, Bronze Investments, First Round Capital, Y Combinator, The General Partnership (formerly Sweat Equity Ventures), Howard Schultz, and others.