Senior Consultant - Azure
TTEC Digital6 months ago
Hyderābād, IndiaSenior
Responsibilities
- Lead the design, delivery, and consulting of Azure-based solutions.
- Gather requirements, design solutions, scope projects, estimate effort, and coordinate technical delivery.
- Delegate and manage technical tasks across onshore and offshore teams while monitoring progress and removing blockers.
- Identify risks, propose mitigations, and communicate project status and technical trade-offs to stakeholders.
- Act as a trusted technical advisor and deliver audience-tailored presentations to clients.
- Support proposals, business development, and solution design discussions.
- Mentor team members, share knowledge, and contribute technical thought leadership.
- Define standards for low- to medium-complexity solutions and promote scalable, reliable, and observable architectures.
- Maintain utilization, submit timesheets, and complete forecasting activities.
Requirements
- At least 5 years of experience leading consulting projects.
- At least 3 years of Agile delivery experience.
- Proven experience across multiple Azure domains, including areas such as compute, APIs, DevOps, data, and AI.
- Strong background in software engineering and solution architecture.
- Expertise in Azure-based compute, data, and integration architectures.
- Knowledge of performance, scalability, reliability, observability, and application-centric identity and access management.
- Strong written, verbal, visual communication, presentation, leadership, stakeholder management, and problem-solving skills.
- Preferred Microsoft Azure certifications, including AZ-204 and AZ-400; AZ-102 is recommended.
- Commitment to continuous learning and staying current with industry trends.
About TTEC Digital
TTEC Digital provides customer experience consulting and systems integration for enterprises, building and operating cloud contact centers, IVR, and omnichannel solutions across voice, chat, and digital. Its services span CX strategy, data and analytics, AI, automation, and managed services, with hands-on delivery on platforms like Amazon Connect. The company is headquartered in Austin, Texas and serves organizations across industries seeking to modernize customer interactions.