2 months ago
Responsibilities
- Coach partners on discovery, demos, solution design, and scoping so they can position and deliver Parloa solutions.
- Support partner-led and co-sell opportunities through technical discovery, solutioning, and validation across the pre-sales cycle.
- Guide partners in designing scalable, enterprise-ready solutions aligned with customer needs and business outcomes.
- Advise partners on Parloa’s platform capabilities and translate them into value for technical and non-technical stakeholders.
- Collaborate with Sales, Partnerships, Product, and Customer teams on partner engagements and go-to-market execution.
- Represent partner and customer feedback to Product and Engineering and contribute to roadmap discussions and continuous improvement.
Requirements
- At least 5 years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology.
- At least 3 years of experience with SAP ecosystems such as SAP CX, SAP BTP, or SAP Service Cloud and SAP-centric enterprise integrations.
- Strong technical foundation in APIs, cloud environments, integrations, and enterprise architecture.
- Experience supporting complex, multi-stakeholder sales cycles, ideally in partner or indirect sales models.
- Ability to translate technical concepts into clear business value and outcomes.
- Excellent communication and presentation skills across technical and executive audiences.
- Strong coaching and partner enablement capabilities, with a structured and solution-oriented approach.
- Technical curiosity about AI-driven products and customer experience.
- Native or bilingual proficiency in German and English.
Categories
Solutions Engineering
About Parloa
Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences. Founded by Malte Kosub and Stefan Ostwald, Parloa began with the belief that great conversations develop relationships, a principle that still guides how the company builds technology today.