Esri

Sr. Site Reliability Engineer - AWS Geospatial Technology

Esri
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8 months ago
Charlotte, NC, USASenior
H1B Sponsor

Base Salary

$82k - $138k/yr

Responsibilities

  • Operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS capabilities across multiple cloud regions.
  • Design, implement, configure, and use monitoring systems for SaaS product health.
  • Manage infrastructure, respond to alerts, and troubleshoot problems through resolution.
  • Develop and maintain automation for deployment pipelines, incident resolution, and scaling processes.
  • Design and implement deployment and upgrades for containerized microservice components.
  • Create and automate Git workflows for code integration, testing, and infrastructure deployments.
  • Participate in technical spike efforts and contribute ideas for future software versions.
  • Troubleshoot system incidents and produce root cause analysis reports.
  • Provide rotational on-call technical support.

Requirements

  • At least 5 years of experience managing Kubernetes/EKS, ELK, Prometheus, Docker, and ECS.
  • Proficiency with Terraform for infrastructure provisioning and management.
  • Ability to design and automate Git workflows for code integration, testing, and infrastructure deployment.
  • Ability to write Bash, Python, and Terraform scripts for infrastructure and application deployment.
  • Strong AWS cloud computing knowledge and cloud networking experience with VPCs, subnets, security groups, and VPNs.
  • Strong Linux operating system administration skills, including troubleshooting, performance tuning, and shell scripting.
  • Experience troubleshooting system and application issues and performing root cause analysis.
  • Working knowledge of source control and issue management systems, preferably GitHub.
  • Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda.
  • Bachelor’s degree in computer science, computer engineering, GIS, or information systems.
  • Preferred experience designing, administering, or maintaining AWS cloud environments supporting 24×7 high-availability production systems.
  • Preferred experience with OpenSearch and Kafka in large-scale distributed systems.
  • Preferred knowledge of resilient, highly available, scalable, and performant SaaS capabilities.
  • Preferred knowledge of Esri ArcGIS or other web mapping technologies.
  • AWS Certified Solution Architect Associate, CKA/CKAD, or similar certifications are preferred.
  • A master’s degree in computer science, computer engineering, GIS, or information systems is preferred.

Benefits

  • Flexible hybrid schedule
  • Medical, dental, vision, and basic and supplemental life insurance
  • 401(k) and profit-sharing programs
  • Minimum accrual of 80 hours of vacation leave
  • Twelve paid holidays
  • Professional development and career growth opportunities

Categories

DevOpsSite Reliability
Esri

About Esri

5,001-10,000 employees

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where. We take a geographic approach to problem-solving, brought to life by modern GIS technology.