ServiceNow

Staff Software Engineer - ITAM

ServiceNow
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1 day ago
Remote, United States or Santa Clara, CA, USAStaff+
H1B sponsor

Base Salary

$167k - $291k/yr

Responsibilities

  • Build clean, scalable, reusable software while applying software architecture and engineering best practices.
  • Own software through design, implementation, automated testing, and delivery.
  • Collaborate with product managers to define customer-focused features.
  • Partner with architects and quality engineers to shape product design and improve quality and performance.
  • Develop new product features and enhance existing offerings.
  • Mentor peers and promote knowledge sharing across the team.
  • Build and operate analytical data solutions, distributed pipelines, dashboards, and reports.
  • Troubleshoot complex systems and optimize performance across the stack.

Requirements

  • 8+ years of software engineering experience delivering high-quality products.
  • Hands-on experience with columnar or analytical data stores, including schema design, partitioning, and query optimization.
  • Experience building and operating distributed data pipelines for high-volume ingestion, transformation, and reconciliation.
  • Experience creating dashboards and analytical reports.
  • Proficiency in Python, Java, or similar object-oriented languages.
  • Experience with Angular, React, or Vue.
  • Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization.
  • Familiarity with automated testing frameworks and integrating tests into CI/CD pipelines.
  • Understanding of software quality principles including reliability, observability, and production readiness.
  • Experience with AI-powered tools or workflows, including dataset validation, model predictions, and inference consistency.
  • Comfort using IDEs, debuggers, profilers, source control, and Unix-based systems.
  • Ability to apply critical thinking to integrate AI into work processes, decision-making, or problem-solving.

Benefits

  • Base pay of $166,500-$291,400, plus equity when applicable, variable or incentive compensation, and benefits.
  • Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
  • Flexible, remote, or required-in-office work personas depending on the role and location; this position is listed as Flexible or Remote.
  • Regular employee position in North America and Canada.

Tech Stack

Amazon RedshiftAngularApache AirflowApache FlinkApache KafkaApache SparkClickHousedbtGoogle BigQueryJavaJUnitPythonReactSeleniumSnowflakeTestNGVue.js

Categories

BackendData Engineering
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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