Duck Creek Technologies

Customer Success Software Solutions Engineer responsible for upgrading Duck Creek client applications, diagnosing issues, and delivering effective technical solutions to customers and implementation teams. The role combines application analysis, configuration, debugging, automation, and cross-functional collaboration.

Principal Software Architect leading architectural strategy across cloud-native platforms, AI/ML integration, observability, security, and distributed software systems. The role combines hands-on design and coding with mentorship, technical leadership, and customer-facing collaboration.